Real People Answering Calls In Real Time

Silent Partner has been supporting businesses with virtual telephone and reception services for 25 years. Our highly trained team are here to answer calls on your behalf with a friendly and helpful tone.

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Call Answering Solutions For Businesses Of Any Size

The Silent Partner offers a wide range of high quality call answering solutions that are designed to solve the communications requirements of businesses of any size. Our wide range of packages cater for the different needs of our customers. Our bespoke solutions together with our unique ability to work with your existing systems, means that no matter challenge, we the skills and experience to solve it.

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How Our Customers Use Our Services

What Our Clients Say

It has been the best business decision I’ve ever made. I’ve recommended your services to someone else this week, so I hope that results in another new client for you.

Ellen
Director | Property Management

I’d like to say your service is absolutely outstanding. Having spoken to a number of the team now, their phone manner is so lovely and warm, very natural. What’s more, we certainly didn’t guess they weren’t actually in his office😊 As receptionists are the front line of any business, a great phone manner sets the tone for the caller. Trust factor is so important!

Chris
Director | Insurance

Thank you for letting us take our first family holiday together in 10 years …who was going to talk to our clients or take appointments when we were away? We traveled for 3 weeks and our business was well looked after; we didn’t miss a call, lose a client or a potential business opportunity.

Lyndall
Hypnotherapist | Allied Health

You and you team are always so very helpful; it is such a pleasure to work with your Company; please do pass on our complements to each member of your team for the excellent manner in which all our incoming calls continue to be taken on our behalf.

Lynday
Director | Recruitment

To all the team at The Silent Partner Just wanted to let you know that we are moving into our FANTASTIC new retro styled offices next week and there’s no way we could have done this without your extraordinary support. Having your team answer our calls with a smile every time and taking the extra effort to filter our sales, rental and general enquiries gives me complete confidence that our calls are handled professionally all the time. Its been a crazy 12months for us; we’ve taken on lots of new staff and the business has been really growing ; we certainly couldn’t have done it without the great support and skills of The Silent Partner. You’ve got a great team, keep up the great work

Neil
Director | Property Management

Thank you for the outstanding support you’ve provided to my practice. Your team handles client calls with professionalism and care, ensuring every interaction reflects the sensitivity and respect my clients deserve.Your assistance has been invaluable in allowing me to focus on my work with clients, confident that the administrative side of my practice is in excellent hands. I truly appreciate the reliable and professional service you consistently deliver.

Jeannene
Psychologist | Allied Health

Enhance Your Business with a Wealth of Benefits

  • Exemplary Customer Service: Deliver prompt responses to your customers, exceeding their expectations and establishing your reputation for exceptional service.
  • Amplify Bookings and Revenue: Take advantage of immediate calendar bookings for incoming callers, leading to an increase in reservations and ultimately driving higher revenue for your business.
  • Uninterrupted Productivity: Minimise disruptions and allow your team to work without distractions, leading to improved efficiency and output

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Working With A Wide Range Of Clients Australia Wide

Photographers

Medical Diagnostic Centres

Beauty Therapists

Cosmetic Surgeons

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