Customer reviews

Hear from those who trust us with their business

At The Silent Partner, we’ve been delivering exceptional virtual phone and reception services for over 25 years. Serving a diverse range of clients, we are dedicated to ensuring their satisfaction remains our top priority. Here’s what our valued customers have to say about their experiences with us.

View Pricing

It has been the best business decision I’ve ever made. I’ve recommended your services to someone else this week, so I hope that results in another new client for you.

Ellen
Director | Property Management

I’d like to say your service is absolutely outstanding. Having spoken to a number of the team now, their phone manner is so lovely and warm, very natural. What’s more, we certainly didn’t guess they weren’t actually in his office😊 As receptionists are the front line of any business, a great phone manner sets the tone for the caller. Trust factor is so important!

Chris
Director | Insurance

Thank you for letting us take our first family holiday together in 10 years …who was going to talk to our clients or take appointments when we were away? We traveled for 3 weeks and our business was well looked after; we didn’t miss a call, lose a client or a potential business opportunity.

Lyndall
Hypnotherapist | Allied Health

You and you team are always so very helpful; it is such a pleasure to work with your Company; please do pass on our complements to each member of your team for the excellent manner in which all our incoming calls continue to be taken on our behalf.

Lynday
Director | Recruitment

To all the team at The Silent Partner Just wanted to let you know that we are moving into our FANTASTIC new retro styled offices next week and there’s no way we could have done this without your extraordinary support. Having your team answer our calls with a smile every time and taking the extra effort to filter our sales, rental and general enquiries gives me complete confidence that our calls are handled professionally all the time. Its been a crazy 12months for us; we’ve taken on lots of new staff and the business has been really growing ; we certainly couldn’t have done it without the great support and skills of The Silent Partner. You’ve got a great team, keep up the great work

Neil
Director | Property Management

Thank you for the outstanding support you’ve provided to my practice. Your team handles client calls with professionalism and care, ensuring every interaction reflects the sensitivity and respect my clients deserve.Your assistance has been invaluable in allowing me to focus on my work with clients, confident that the administrative side of my practice is in excellent hands. I truly appreciate the reliable and professional service you consistently deliver.

Jeannene
Psychologist | Allied Health