This Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide to us, including any medical data. By using our services and accessing our website, you consent to the practices described in this policy.
1.0 Information We Collect.
- Personal Information: We may collect personal information such as your name, contact details, and medical history when you engage our services for medical bookings.
- Medical Data: In order to facilitate medical appointments and bookings on your behalf, we may collect and process relevant medical information, including diagnoses, treatment plans, and health-related details.
- Usage Information: We gather information about how you use our services and website, including IP addresses, device information, and browsing activity.
- Cookies and Similar Technologies: We may use cookies and similar technologies to enhance your experience on our website and gather information about your preferences.
2.0 How We Use Your Information.
- Medical Bookings: We collect and process medical data to schedule appointments, coordinate with healthcare providers, and ensure the smooth functioning of your medical bookings.
- Service Delivery: We use your information to provide the requested services, personalise your experience, and improve our offerings.
- Communication: We may contact you with important updates, appointment reminders, and other service-related information.
- Analytics and Insights: We analyse usage data to gain insights into our services' performance, diagnose technical issues, and enhance user experience.
3.0 Information Sharing and Disclosure.
- Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services and ensuring the accuracy and reliability of medical bookings.
- Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or enforceable government requests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the relevant parties involved.
4.0 Data Security.
- We implement robust security measures to protect your information from unauthorised access, alteration, or disclosure.
- We adhere to industry best practices to safeguard medical data, including compliance with applicable laws and regulations.
5.0 Links to Third-Party Websites.
- Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.
6.0 Updates to This Policy.
- We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the revised policy will be effective upon posting.
7.0 Contact Us.
- If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact our privacy team using the contact information provided on our website.
By using our services and accessing our website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information, including medical data, as described herein.
