The Silent Partner

About

An exceptional & personalised service where calls from your potential or new customers will be professionally answered by one of our Virtual Telephone Operators. These service are suited for businesses of any size, from start up to SMEs & large corporates. Personalised workflows can be developed & include options such as taking message & delivering these via email &/or SMS, transferring calls directly to members of your team, scheduling appointment, processing sales enquires, sending quotes & responding to FAQ’s. We are able to develop almost any solution to meet your business requirements.

Description

It’s easy to deliver exceptional service to your customers with Silent Partner’s Live Call Answering Service.
Suitable for businesses of all sizes – start-ups, SMEs and established businesses – you will receive an Australian operator who can:

Take phone messages
Answer commonly asked questions
Transfer calls to you or a relevant staff member
Make appointments or bookings
Send quotes
Handle information requests

We can become your virtual assistant and virtual receptionist available when your potential or existing customers are ready to make that call.

Today’s Business Reality

In a time poor world, calling a business means you want an answer now! But if that call goes to voicemail, the caller is more likely to go to a competitor than leave a message.

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Silent Partner’s Call Answering Service helps you:

Deliver on your service promise
Stand out from your competitors
Maximise your chances of converting every enquiry into a sale

Clients Rely On Us In Many Ways

Healthcare professionals have more time to focus on patient care by asking us to:
- Schedule appointments
- Give patients follow-up calls
- Provide back-up if they already have a receptionist

Business owners use our virtual receptionists service to maximise their marketing investment by asking us to:
- Answer frequently asked questions over the phone
- Send information packs in response to phone enquiries
- Prepare quotations generated by phone requests

Established businesses with a large customer database ask our team to help them stay in touch with their customers by designing a regular call-back system

Small and start-up business owners depend on our virtual receptionists to answer calls and take messages so they can demonstrate they operate a professional business

For more information or to speak to a member of our team click here

Ask us a question here